Understanding Your Privacy Rights
Privacy Policy Overview
At Carilly, we prioritize the protection of your personal information. Our privacy policy outlines how we handle data to ensure your trust and security.
Data Collection
We gather information to enhance your experience and improve our services.
Data Protection
Your data is safeguarded with advanced security measures.
CARILLY, LLC
PRIVACY POLICY
Last Updated: April 14, 2026
Online Privacy Policy:
https://www.carilly.com/privacy-policy
Carilly, LLC (“Carilly,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”).
This Policy describes how we collect, use, maintain, protect, and disclose your information when you visit our website (www.carilly.com), use our mobile application, or interact with us through email, text, and other electronic communications.
By accessing or using our services, you agree to this Privacy Policy.
What Personal Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, mailing address
- Financial Information: Payment details and billing information
- Profile Information: Employment details, family demographics, preferences
- Device & Usage Data: IP address, browser type, device type, usage patterns
- Location Data: General location information when using our platform
- User Content: Information you submit through forms, profiles, or communications
We collect this information:
- Directly from you when you provide it
- Automatically through cookies and tracking technologies
- From third-party partners and service providers
How We Use Personal Information
We use personal information to:
- Provide, operate, and improve our services
- Process bookings, payments, and communications
- Respond to inquiries and customer support requests
- Send service-related notifications and updates
- Personalize user experience
- Enforce agreements and comply with legal obligations
- Send marketing communications (you may opt out at any time)
Who We Share Personal Information With
We may share personal information with:
- Service Providers: Payment processors, scheduling platforms, communication tools
- Business Partners & Affiliates: As needed to deliver services
- Legal Authorities: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell your personal information.
SMS Communications and Consent
By providing your phone number and opting in, you consent to receive SMS communications from Carilly, including service updates, booking confirmations, and occasional promotional messages.
- Message frequency may vary
- Message and data rates may apply
- You can opt out at any time by replying STOP
SMS consent is not shared with third parties or affiliates.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Analyze user behavior
- Personalize content and advertising
You can control cookie preferences through your browser settings.
Data Security
We implement appropriate security measures to protect your personal information, including encryption and secure servers.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may:
- Access and update your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
To make a request, contact us using the information below.
Accessibility of This Privacy Policy
This Privacy Policy is easily accessible on our website and is linked anywhere personal information is collected, including registration forms and SMS consent areas.
A link to this Policy is also included in the footer of every page on our website.
Changes to This Privacy Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of those changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Carilly, LLC
PO Box 2053
Lakeland, Florida 33806
Email: callie@carilly.com
Privacy Policy FAQs
Find answers to common questions about our privacy practices and how we protect your data.
What personal information do you collect?
We collect information such as your name, email address, phone number, and preferences to provide personalized childcare services.
How is my data used?
Your data is used to connect you with suitable caregivers and to enhance our service offerings. We also use it for communication and feedback purposes.
Is my information shared with third parties?
We do not share your personal information with third parties without your consent, except as required by law or to protect our rights.
How do you protect my data?
We employ advanced security measures, including encryption and access controls, to protect your data from unauthorized access.
Can I update or delete my information?
Yes, you can delete your account at any time within your Account settings, or you can contact us to update or request the deletion of your personal information at any time.
Have More Questions?
Phone
(863) 640-0536
Locations
Serving families through Central Florida with babysitting placement.
Nationwide services for nanny placement.